FARMHOUSE FREQUENTLY ASKED QUESTIONS
ARE GENERAL CONSUMPTION COSTS INCLUDED IN THE PRICE?
Yes, all consumption costs are included in the price (water, electricity, parking, bed linen, final cleaning of the apartment and use of the swimming pool with jacuzzi).
WHAT ARE THE FREE SERVICES?
The services that are included in the price are: use of swimming pool with sunbeds and umbrellas, whirlpool, bocce, soccer field, volleyball field, ping-pong. Ultra fast Wi-fi Internet access is free of charge.
WHAT IS NOT INCLUDED IN THE PRICE?
Not included in the price: heating or air conditioning (costs 50.00 per week or 10.00 euro a day), beds with side rails added for children (25.00 euro per week), high chair (15.00 euro per week ), towels on request (3.00 Euro per person / per change). Microwave oven 3.00 euro per day or 15.00 euro per week. Mountain bike hire (15.00 euro per day) E-bike hire (35.00 euro per day) and a tennis court (10.00 euro per hour).
IS THERE AN INTERNET CONNECTION?
Yes, there is a free ultra-fast internet connection in each apartment, in the common areas and even near the pool.
CAN YOU MAKE SPECIAL REQUESTS FOR THE APARTMENTS?
All will be done to satisfy customer requirements concerning the apartments (e.g. ground floor, bigger living room…).
CAN YOU COOK OUTDOORS?
Yes, the structure has two barbecues and a large gazebo with tables and chairs where you can eat.
IS THERE A LAUNDRY?
Yes, there is a coin operated washing machine to wash your clothes. The machine takes 4 coins of 1.00 euro each and detergent is also included.
CAN MORE THAN ONE FAMILY BE ACCOMMODATED IN A SINGLE COTTAGE?
Yes, you can request a single cottage or adjacent apartments.
ARE THERE TERRACES OR PATIOS FOR EACH APARTMENT?
Each apartment has a terrace or a veranda in the garden of the cottages with table, chairs, umbrella and gazebo.
ARE THERE SWIMMING POOLS AND WHEN ARE THEY OPEN?
Yes, there is a large pool (32m x 12m) in a wonderful panoramic position with adjoining jacuzzi and there is also a safe swimming pool for your children. The pools are open from 1 April to 31 October.
ARE PETS ALLOWED?
Pets are allowed (small size and with prior authorization – not possible in July and August)
Extra cost: € 10.00 per day
IS THERE A TENNIS COURT?
Yes, we have a newly built professional tennis court within the structure.
DO THE ROOMS COME WITH BEDS FOR CHILDREN?
Yes, there are beds for children at a fee (25.00 euro per week). Must be requested when booking.
IS LINEN PROVIDED?
Yes, bed linen is provided with a weekly change and is included in the price.
DO THE APARTMENTS HAVE SATELLITE TV?
Yes, each apartment has satellite TV.
IS THERE A PARKING AREA?
Yes, the residence offers its clients a large parking area within the structure, protected by an electric barrier which is opened using a code that will be assigned to you at check-in.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in: from 15:30 to 18:30
Check-out: before 09:30.
WHAT DAYS CAN WE ARRIVE ON?
Low and medium season –> daily
July and August –> on Saturday
WHICH IS THE NEAREST RAILWAY STATION?
WHERE IS THE NEAREST BUS STOP?
WHICH LANGUAGES ARE SPOKEN AT RECEPTION?
English, French and Spanish.
HOW FAR ARE FLORENCE, SIENA, LUCCA, PISA, SAN GIMIGNANO AND VOLTERRA FROM THE RESIDENCE?
Florence ~ 55 km
Siena ~ 50 km
Lucca ~ 50 km
Pisa ~ 55 km
Volterra ~ 20 km
San Gimignano ~ 20 km
IS THERE AN AREA WHERE YOU CAN ALL DINE TOGETHER?
There is a large gazebo with barbecue annexes, tables and chairs.
IS THERE A MARKET OPEN ON SUNDAYS AND WHERE IS THE NEAREST RESTAURANT?
Yes, a few hundred meters from the residence there is a mini-market open on Sundays and 2 excellent restaurants. Besides this, just a few kilometres from the residence, there are many typical and inexpensive restaurants.
ARE THERE VINEYARDS AND OLIVE GROVES IN THE VICINITY?
Yes, there are vineyards and olive groves.
IS IT POSSIBLE TO PAY BY BANK TRANSFER OR CREDIT CARD?
Yes, it is possible. Credit cards accepted: Visa, American Express, Master Card and others.
IS THERE A GROCERY DELIVERY SERVICE TO YOUR DOOR?
Yes, every morning someone will bring you your order of bread or other food.
IS THERE A RIDING SCHOOL?
Yes, about 1 km from the apartments, within the farm, there is our horse riding centre.
IS THERE A GOLF COURSE?
Yes, about 7 km away at Castelfalfi, there is a 6,645 meter long professional 27 hole golf course with Par of 73 and sss 72. It also has a driving range, putting and pitching green, rental carts and golf cards, changing rooms and bouvette. Other golf courses are near to San Miniato or Montelupo Fiorentino.